Privacy Policy | Regenix Bioscience

1. Introduction

Regenix Bioscience ("Regenix Bioscience," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at https://regenixbioscience.com (the "Website"), how we use and share that information, and the choices and rights you have regarding it.

By using the Website, signing up for our marketing emails, or placing an order with us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the Website or provide us with your personal information.

2. Information We Collect

We collect personal information directly from you and automatically through your use of the Website. We collect only the information we need to fulfill orders and, where you have signed up, to send marketing emails.

Information you provide for order fulfillment. When you place an order, we collect the information necessary to process and deliver it, which may include your name, billing address, shipping address, email address, telephone number, organization or institution name, and order details. Payment card details are collected and processed by our third-party payment processor; we do not store full payment card numbers on our own systems.

Information you provide for marketing emails. If you sign up to receive marketing or promotional emails, we collect your email address and any name or preferences you choose to provide.

Information you provide when you contact us. If you email us at hello@regenixbioscience.com or otherwise communicate with us, we collect the information contained in your message, such as your name, email address, and the contents of your inquiry.

Information collected automatically. When you visit the Website, we and our service providers may automatically collect certain technical information, such as your IP address, browser type, device information, pages viewed, referring pages, and the dates and times of your visits. This information may be collected through cookies and similar technologies (see Section 7 below).

We do not intentionally collect sensitive personal information (such as government identifiers, health information, or precise geolocation), and we ask that you not submit such information to us.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

To process, fulfill, and deliver your orders, including arranging shipping and handling returns;
To communicate with you about your orders, including order confirmations, shipping notices, and customer support;
To send you marketing or promotional emails, if and only if you have signed up to receive them;
To respond to your inquiries and provide customer service;
To operate, maintain, secure, and improve the Website;
To detect, prevent, and address fraud, security issues, and other unlawful or prohibited activity;
To comply with our legal obligations and enforce our Terms of Use and other agreements.

We do not use your personal information for any purpose that is materially different from those described in this Privacy Policy without first providing notice or obtaining your consent where required by law.

4. How We Share Your Information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising or targeted advertising. We share personal information only as described below:

Service providers. We share information with third-party vendors who perform services on our behalf, such as payment processing, order fulfillment and shipping carriers, email delivery and marketing platforms, website hosting, and analytics. These providers are permitted to use the information only to perform services for us.

Legal and safety reasons. We may disclose personal information if we believe in good faith that disclosure is necessary to comply with a law, regulation, legal process, or governmental request; to enforce our agreements; or to protect the rights, property, or safety of Regenix Bioscience, our customers, or others.

Business transfers. If Regenix Bioscience is involved in a merger, acquisition, financing, reorganization, or sale of assets, personal information may be transferred as part of that transaction, subject to this Privacy Policy.

5. Marketing Emails and Your Choices

We send marketing emails only to people who have signed up to receive them. You can opt out at any time by clicking the "unsubscribe" link in any marketing email or by emailing us at hello@regenixbioscience.com. Even if you opt out of marketing emails, we may still send you non-promotional messages related to your orders or our ongoing business relationship, such as order confirmations and shipping updates.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to complete and support your orders, to maintain business and accounting records, to comply with our legal obligations, and to resolve disputes and enforce our agreements. When personal information is no longer needed, we will delete or de-identify it in accordance with our retention practices and applicable law.

7. Cookies and Tracking Technologies

The Website may use cookies and similar technologies to operate and secure the Website, remember your preferences, and understand how visitors use the Website. Cookies are small files stored on your device. Most web browsers allow you to control cookies through their settings; however, if you disable cookies, some parts of the Website may not function properly. We do not use cookies to support targeted advertising.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You provide personal information to us at your own risk.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. Texas residents, under the Texas Data Privacy and Security Act, and residents of certain other states have the right to:

Access — confirm whether we are processing your personal information and obtain a copy of it;
Correct — request that we correct inaccuracies in your personal information;
Delete — request that we delete personal information we have collected from you;
Opt out — opt out of the sale of personal information or targeted advertising (note: we do not sell personal information or use it for targeted advertising); and
Appeal — if we decline to act on your request, appeal that decision.

To exercise any of these rights, contact us at hello@regenixbioscience.com. We will respond within the time period required by applicable law. We will not discriminate against you for exercising your privacy rights. For verification, we may ask you to provide information sufficient to confirm your identity. If an authorized agent submits a request on your behalf, we may require proof of authorization.

If we deny your request, you may appeal by replying to our response or emailing hello@regenixbioscience.com with the subject line "Privacy Appeal." If you have concerns about the outcome of an appeal, you may contact the Texas Attorney General.

10. Age Restriction and Children's Privacy

The Website is intended for qualified researchers and professionals and for individuals who are at least 21 years of age. We do not knowingly collect personal information from anyone under 21 years of age. If we learn that we have collected personal information from anyone under 21, we will delete it. If you believe someone under 21 has provided us with personal information, please contact us at hello@regenixbioscience.com.

11. Third-Party Links

The Website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. If we make material changes, we will provide additional notice as appropriate. Your continued use of the Website after an updated Privacy Policy is posted means that you accept the changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Regenix Bioscience
Email: hello@regenixbioscience.com
Website: https://regenixbioscience.com